Terms
- Who we are. grafsyntheos.com is run by Stoyan, a private individual trading as GrafSyntheos, Plovdiv, Bulgaria, grafsyntheos@gmail.com.
- Products. Unpainted 3D-printed resin miniatures and conversion bits, printed to order. They need assembly, cleanup of small support touchpoints and painting. Painted examples are for illustration. Small differences from the photos are normal for hand-finished resin prints. Adult collectibles, not toys, not for children under 14 — small parts.
- Independent designs. Our products are designs by independent sculptors. Army names are used only to describe scale and use on the tabletop. We are not affiliated with or endorsed by Games Workshop.
- Prices and payment. Prices are in EUR. Shipping is shown before you pay. Payment is taken when you place the order.
- Your order. Accepted when we send the confirmation email. We may cancel and fully refund an order we cannot print to our standard.
- Production and delivery. See Shipping & production. Risk passes to you on delivery.
- Returns. See Refunds & returns.
- Guarantee and liability. You have the legal guarantee of conformity under EU law. We are not liable for damage from assembly, tools, glues or paints, or for indirect losses, except where the law does not allow this limit.
- Personal data. See the Privacy policy.
- Law. Bulgarian law applies. As a consumer you keep the protection of the mandatory consumer laws of your country.